Locate and re-engage your lost shareholders

The Computershare Tracing Tool is a core capability safeguarding our clients, shareholders, and issuers as a top priority. The tool supports a structured, secure, and data-driven approach to locating shareholders whose contact details may be outdated or incomplete.

We understand that unclaimed assets can take many forms. Our flexible asset recovery service spans owner tracing, due diligence outreach, and dedicated call-centre support, ensuring we’re equipped to meet your requirements.

Our Due Diligence Portal provides a secure, digital platform to verify identity and supporting information in line with regulatory and compliance requirements. The portal ensures that all due diligence checks are completed accurately, consistently, and securely before any transactions or account updates are processed.

All information is managed securely within our proprietary systems, ensuring data never leaves our network. Our systems align with leading industry standards and are continually reviewed to maintain a robust, low-risk security environment.

We make it easy and secure for shareholders to manage their information online through our Self-Service Banking and FICA Portals. These digital portals are designed to give shareholders a safe, convenient, and efficient way to update and verify their personal and banking details anytime, anywhere.