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Member-first communications​

We partner with credit unions to create clear, timely communications that boost engagement, reduce pressure on support teams, and streamline operations, so that you can stay focused on serving your members.

Your members receive a communications experience that matches your personalized service – without compromise.

Partnering with you at every touchpoint​

Access a wide range of services to enable stronger, loyalty-driven relationships that support growth.

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Onboarding​

Welcome packs, account letters, personalized correspondence

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Account servicing​

Account statements, loan bills, past due notices, tax documents

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Payables

Cheques, remittance (EFT/ACH) notices, invoices

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Wealth management​

Reports, statements, notices, updates, compliance documents

Why choose Computershare?

Protecting your data, always

Robust security policies protect your data for peace of mind and regulatory compliance:

  • Third-party control testing (SOC 2 Type II)

  • Robust internal data governance

  • Compliant architecture ensuring data segregation and regulatory adherence

  • Redundant secure Canadian data centre

  • Operational resilience

Adaptable solutions that grow with you

With decades of experience and a global footprint, we offer solutions designed to flex with your unique needs today and scale seamlessly as you grow. Your goals drive our work.

Our platform and team adapt quickly, supporting you through every stage of your journey. We collaborate closely to deliver smart, scalable communications strategies that help you succeed.

Purpose-built solutions, backed by experience

With deep roots in financial services, we understand the unique demands credit unions face. Our industry insight helps us deliver smarter, more secure communication solutions that support your goals and your members.

Customer communications management (CCM)

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    Multi-channel delivery

    Send communications via print and digital channels – with fallback logic and tracking built in, so no message is missed.

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    Document archiving​

    Securely access your communications in real time. Seamlessly integrate with your online banking applications to provide members with the ability to review and download documents.

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    Template management​

    Our technology platform helps you to standardize branding, messaging, and complex campaigns to meet your needs today and in the future.

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    Migration campaigns

    Migrate customers from offline to online or from one platform to another. Our outreach strategy, with a unified campaign design, utilizes multiple communication channels to create a seamless journey.

Our latest insights

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Get in touch

Contact us today to learn how we can help your organization transform your communications and fulfill your strategic goals.

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